Protection of personal data
Thank you for using the Zoniz Waiter app
Our mission is to allow you to follow the activity in the restaurant where you work. We have written this policy to help you understand what data and information we collect, how we use it and what rights you have regarding it. If you want to send us your opinion or if you have any questions related to this topic, please contact us and we will answer you as soon as possible.
We collect information in several ways:
1. When you give us the information or give us permission to obtain it
Login
When you log in to use the Zoniz Waiter app, you give us certain information. These include the name and password of the restaurant, your username and password and others.
Activity
Based on your authentication, we send you notifications about new orders or changes to orders you have already started serving, new booking requests and other changes requested by the guest.
2. We also collect device information when using the Zoniz Waiter app
We collect information about the device you are using the Zoniz Waiter app on, including the type of device, operating system, and error data that helps us understand when something goes wrong. This information is collected anonymously and is not connected to your account in any way. Whether we collect this information entirely or partially depends most of the time on the type of the device you use and its settings. For example, there is a variety of different information available when using an iPhone or Android device. To find out more about your device, please check the policy of the device manufacturer or software provider.
What we do with the information we collect:
We use the information we collect to provide you with the notification service. Your information is used to keep you up to date with what's new in the restaurant where you're a waiter.
To do this we need to use your information to:
- Identify the username and the device you use to send you notifications about the status and change of actions in the restaurant where you work.
In addition, for similar reasons, we have a legitimate interest in using your information in this way.
It is also necessary due to the nature of the Service we offer.
In short, we need to do these things to make the Service relevant, efficient, personalized, and to simplify and make your work easier; so it's in mutual interest.
In addition to the circumstances mentioned above, we use your information only with your consent when:
- We send you notifications, depending on your account or operating system settings.
Transferring your information:
Zoniz Waiter app is a world class service. Using Zoniz Waiter app you authorize us to store and transfer your information abroad to our partners, based on a confidentiality agreement that ensures that the use and security of your data will be done in compliance with EU rules.
We take further action when the information is transmitted outside the European Economic Area (EEA).
Your rights to your information:
Our goal is to offer you simple and intelligible operations regarding your waiter activity in the restaurant where you work.
If you have a Zoniz Waiter app account, many of the options you have are directly implemented in the Zoniz Waiter app or in the settings. For example, you can:
- Allow or turn off notifications in your device settings.
The following options are valid if you contactus:
- Access to the information we have about you;
- Deleting your information;
- You have objections to the way we use your information; You can ask us at any time to stop using your data.
The processing time for such an application is approximately 30 days.
How long we keep your information:
We retain your information only as long as we need it to provide you with the Zoniz Waiter app service and to fulfill the purposes described in this policy. This also applies to those with whom we share your information and who provide services on our behalf. When we no longer need to use your information and we do not need to comply with legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that you cannot be identified.
Contact us:
The best way to contact us (Zoniz Waiter app is a platform owned by Global E Business Solution Group) is by email at support@zoniz.com. You can also contact us by mail at: Alpha Business Center, str. Frunzișului, no. 75, et. 3